Understanding Your Rights: The Claims Process Made Simple
At Energy Justice Solutions, we are committed to helping you navigate the often complex world of claims related to mis-sold energy bills. Our aim is to provide you with clear, concise information to enable you to understand your rights and the steps you need to take. This section addresses some of the most common queries and misconceptions about the claims process, ensuring that you feel informed and empowered.
What is the claim for?
An Overview
Energy Suppliers & Brokers have been mis-selling Energy Renewal Contracts to Businesses all over the UK - With an average claim of £25,000 - we aim to be successful on all potential claims!
Common Misconceptions
Clearing the Air
Many businesses are uncertain about what constitutes a legitimate claim. A prevalent misconception is that only large companies can mis-sell energy products. In reality, mis-selling can occur at any level and impacts thousands of families. If your business dealt with an energy broker, there is a 90% chance you have a claim!
Documents Needed
What we need?
To propel your claim forward, having the right documentation is crucial. This may include your energy bills, previous correspondence with your energy supplier, and any advertisements that led to your purchase. Our team assists you in identifying and collating all necessary documents to strengthen your case.
Timelines and Expectations
How long does it take?
The timescale for claims varies from business to business, some claims get paid out within 2 weeks, others can take longer. We aim to get a decision within 6-12 weeks!
Mis Sold Energy Bills
FAQs
At Energy Justice Solutions, we believe in empowering our clients with all the necessary information regarding mis sold energy bills. Navigate through our frequently asked questions to understand how mis sold energy bills can affect you and how our expert team can assist you in claiming the compensation you deserve.
What are mis sold energy bills?
Mis sold energy bills occur when energy suppliers/brokers provide incorrect or misleading information regarding tariffs, pricing, or contract terms, leading businesses to make uninformed decisions. This can involve false claims about savings or overestimating energy consumption.
How do I know if my energy bills have been mis sold?
You may have a mis sold energy bill if you are experiencing charges that you did not agree to, or if your provider failed to provide clarity or transparency around your energy contract. Common indicators include unexpected price hikes, misleading comparisons, or lack of proper communication from your energy supplier.
How can I initiate a claim for mis sold energy bills?
To initiate a claim, start by gathering all relevant documentation including recent energy bills, contracts, and any correspondence with your supplier/broker. You can contact our team who will guide you through the claims process and help ensure all your paperwork is in order.
What can I expect from the claims process?
Once your claim is initiated, our team will review your case and work diligently to gather evidence to support your claim. We will communicate with your energy supplier on your behalf and keep you updated at every step, striving for a quick and fair resolution in your favour.
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